Frequently Asked Questions
SETUP AND TEAR DOWN ARE INCLUDED IN THE PRICE FOR OUTSIDE BACKYARD PARTIES.
IF YOUR RENTAL ITEM IS BEING SETUP INSIDE FOR A BACKYARD OR CORPORATE PARTY. A SETUP FEE WILL BE APPLIED.
IF YOUR RENTAL ITEM IS BEING SETUP INSIDE FOR A BACKYARD OR CORPORATE PARTY. A SETUP FEE WILL BE APPLIED.
WE PROVIDE A 50FT EXTENSION CORD PER OUTLET NEEDED FOR THE RENTAL ITEM.
IF RENTAL ITEM IS BEING SETUP MORE THEN 50FT FROM OUTLET. YOU WILL NEED TO PROVIDE ANY ADDITIONAL CORDS NEEDED.
WE CANT RUN MORE THEN 150FT OF CORD PER OUTLET USED.
CORD NEEDS TO BE MIN 12/3 GAUGE
IF RENTAL ITEM IS BEING SETUP MORE THEN 50FT FROM OUTLET. YOU WILL NEED TO PROVIDE ANY ADDITIONAL CORDS NEEDED.
WE CANT RUN MORE THEN 150FT OF CORD PER OUTLET USED.
CORD NEEDS TO BE MIN 12/3 GAUGE
YES, YOU WILL RECEIVE A CALL FROM OUR DELIVERY DEPARTMENT THE WEEK OF YOUR PARTY. THEY WILL GIVE YOU A DAY AND TIME FRAME OF DELIVERY
ON THE DELIVERY DAY. THE DELIVERY DRIVER WILL CALL OR TEXT YOU WHEN THEY ARE 1HR AWAY FROM DELIVERY ADDRESS
ON THE DELIVERY DAY. THE DELIVERY DRIVER WILL CALL OR TEXT YOU WHEN THEY ARE 1HR AWAY FROM DELIVERY ADDRESS
BACKYARD - A PARTY THAT IS HELD AT A PRIVATE RESIDENTS. SETUP IS IN YARD OR ON DRIVEWAY
BLOCK - A PARTY THAT IS ON A PUBLIC STREET. SETUP IS ON STREET. STREET IS CLOSED DOWN. USUALLY NEED A PERMIT TO SHUT STREET DOWN
CORPORATE - A PARTY THAT IS AT A BUSINESS, CHURCH OR SCHOOL.
BLOCK - A PARTY THAT IS ON A PUBLIC STREET. SETUP IS ON STREET. STREET IS CLOSED DOWN. USUALLY NEED A PERMIT TO SHUT STREET DOWN
CORPORATE - A PARTY THAT IS AT A BUSINESS, CHURCH OR SCHOOL.
SETUP HAS TO BE ON LEVEL SURFACES
SETUP CAN BE ON GRASS, CONCRETE OR BLACKTOP
CANT SETUP ON ROCKS OR STONES
IF SETUP IS ON CONCRETE OR BLACKTOP. YOU WILL NEED TO RENT SANDBAGS. 4 SANDBAGS FOR $20.00
SETUP CAN BE ON GRASS, CONCRETE OR BLACKTOP
CANT SETUP ON ROCKS OR STONES
IF SETUP IS ON CONCRETE OR BLACKTOP. YOU WILL NEED TO RENT SANDBAGS. 4 SANDBAGS FOR $20.00
WE DO ACCEPT RAIN DATE(S)
YOUR DEPOSIT WILL CARRY OVER TO YOUR NEW DATE.
IF THE RENTAL ITEM IS ALREADY DELIVERIED AND SETUP. RAIN DATE HAS TO BE FOR THE FOLLOWING DAY
YOUR DEPOSIT WILL CARRY OVER TO YOUR NEW DATE.
IF THE RENTAL ITEM IS ALREADY DELIVERIED AND SETUP. RAIN DATE HAS TO BE FOR THE FOLLOWING DAY
BACKYARD OR CORPORATE - DEPOSITS ARE A MIN OF $100.
CORPORATE - IF YOUR ORDER CONSISTS OF OVER $1000. DEPOSITS COULD BE A MIN OF 50%
CORPORATE - IF YOUR ORDER CONSISTS OF OVER $1000. DEPOSITS COULD BE A MIN OF 50%
YOU HAVE A GRACE PERIOD OF 6 MONTHS TO BOOK ANOTHER ORDER. IN WHICH, YOUR DEPOSIT WILL CARRY OVER TO NEW ORDER. IF YOU DONT BOOK ANOTHER ORDER WITH IN THAT PERIOD. YOU WILL FORFEIT YOUR DEPOSIT.